Payment Security Statement

Friends of Boston Music Centre | Registered Charity No. 1207228

Haven High Academy, Marian Road, Boston, PE21 9HB, United Kingdom

This statement explains how online payments are handled on the Friends of Boston Music Centre website.

1. Payment provider

Friends of Boston Music Centre uses Square's secure online API and payment systems for processing online payments for tickets and donations.

2. Card details

Payment card details are entered into Square's secure payment system and are handled directly by Square. Friends of Boston Music Centre does not store full payment card numbers or card security codes.

3. Payment records

Friends of Boston Music Centre may receive and store order references, payment references, transaction status, refund status, receipts and related information needed to manage bookings, donations, accounting and customer support.

4. Security responsibilities

Customers should use a secure device and internet connection when making payments and should keep account login details confidential.

Friends of Boston Music Centre will take reasonable steps to operate the website securely and to restrict administrative access to payment and order information.

5. Refunds

Refunds are handled in line with the Cancellations and Refunds Policy or Donations Policy, as applicable.